Accrete, Inc. (hereinafter referred to as the "Company") recognizes that protecting all personal information entrusted to us by our customers, as an internet solution provider, is a critical management priority. To fulfill our responsibilities as a business handling personal information, we have established this Privacy Policy and declare that all employees will adhere to it, striving for the appropriate handling, management, and continuous improvement of personal information.
The Company shall acquire, use, and provide personal information appropriately, taking into account the nature and scale of our business. When acquiring personal information, we will specify the purpose of use to the greatest extent possible and obtain it through lawful and fair means. Except when prior consent has been obtained from the individual or when permitted as an exception under laws and regulations, we will use personal information only within the scope of the purpose of use specified in the "Handling of Personal Information" and implement appropriate measures to prevent non-intended use. Furthermore, we will not provide personal information to third parties without the individual's consent, except as required by laws and regulations.
We comply with laws and regulations concerning the protection of personal information, national guidelines and other standards, as well as "JIS Q 15001 (Personal Information Protection Management Systems — Requirements)."
We implement necessary and appropriate security control measures to prevent the leakage, loss, or damage of personal information and to ensure its secure management. Furthermore, in the unlikely event that an issue occurs, we will promptly take corrective and preventative measures to prevent recurrence.
We have established a dedicated point of contact to appropriately and promptly handle complaints, consultations, and requests for disclosure, correction, or deletion regarding our handling of personal information.
To appropriately adapt to advancements in information technology and changes in social conditions, we regularly review our personal information protection management system and strive for continuous improvement.
Acreet Co., Ltd.
President and CEO: Koji Kabumoto
Enacted: May 1, 2014
Revised: July 1, 2026
Personal Information Inquiry Desk
Complaints and Consultation Desk Contact:
TEL: 050-5369-3777
Acreet Co., Ltd. (hereinafter referred to as “the Company”) is committed to the appropriate protection of personal information in accordance with its “Privacy Policy.” We hereby provide the following information regarding the personal information that the Company collects or retains for business purposes.
(1) Held Personal Data
| Target Personal Information | Purpose of Use |
|---|---|
| Business Partner Information | For business management, general communications, billing, and payment management |
| Employee Information | For operations related to employee management (business, labor, personnel management, payroll-related operations, welfare benefits, etc.) |
| Job Applicant Information | For operations related to recruitment (providing recruitment information, evaluating applicant suitability, communicating regarding recruitment processes, etc.) |
| Information Regarding Former Employees | Used for communicating with former employees and handling inquiries from them. |
| Inquirer Information | For responding to inquiries, providing and improving our services, and exploring new service offerings. |
| Information of the Principal and Agent (when requesting disclosure, etc.) | To respond to requests for disclosure, etc. |
| Information of the Principal (when using services) | For providing and introducing services, presenting our latest products and news, and offering information on various seminars, campaigns, and exhibitions. |
* In addition, the information will be used for purposes explicitly stated in writing on an individual basis.
(2) Non-held Personal Data (Personal data for which our company does not have the authority to disclose, such as data from outsourced operations)
| Target Personal Information | Purpose of Use |
|---|---|
| Information acquired through outsourced operations | Used for personal contracts and related communications acquired through outsourced operations, execution of outsourced operations, and after-sales service. |
| Information obtained from job sites | To assess and notify applicants regarding hiring decisions |
The Company jointly uses personal information and other data acquired by the Company within the scope defined below.
(1) Categories of Personal Information and Other Data Subject to Joint Use
Names, corporate names, department names, email addresses, phone numbers, and addresses of customers and other individuals
(2) Scope of Enterprises Engaged in Joint Use
Our group companies (domestic companies listed under "Group Companies" in the Company Overview section of our website)
(3) Purpose of Use of Jointly Used Personal Information
・Market research and data analysis
・Research and development of this service through conducting surveys and similar activities
・Providing various proposals and services related to this service to customers
・Analyzing customers' service usage history and website browsing history to deliver advertisements and other content tailored to customer needs regarding this service
(4) Acquisition Methods
Acquired via documents, electronic media, or other methods.
(5) Party Responsible for Management of Joint Use
・Regarding personal information acquired by the Company
Accrete, Inc.
axle Ochanomizu 3F 301, 3-28-5 Kanda Ogawamachi, Chiyoda-ku, Tokyo
Person Responsible for Management: Koji Yuki
・Regarding personal information acquired by each group company
Management Representative: Representative of each group company
We establish personal information protection regulations based on our Personal Information Protection Policy, which conforms to JIS Q 15001, and operate a robust Personal Information Protection Management System covering all personal information, including retained personal data. Furthermore, to prevent leakage, loss, or damage of personal information, we implement necessary and appropriate security control measures from the following perspectives.
[Organizational Security Control Measures] We have appointed personnel responsible for handling personal information, established a reporting and communication framework, and conduct regular self-assessments and internal audits.
[Personnel Security Control Measures] We conduct regular training for employees regarding important considerations for handling personal information and require them to sign confidentiality agreements.
[Physical Security Control Measures] We manage access to areas where personal information is handled and implement measures to prevent the theft or loss of electronic devices and documents.
[Technical Security Control Measures] We implement access controls to restrict the scope of personnel and personal information databases handled, and deploy mechanisms to protect against unauthorized external access.
* For more details regarding our security control measures, please contact our "Inquiries and Consultation Desk" below.
To display relevant advertisements to our customers, we may provide a portion of our retained personal information to third-party ad network operators in an irreversibly converted, non-personally identifiable format. These operators may perform data matching and deliver advertisements based on the results.
About Google Customer Match
We utilize "Customer Match" provided by Google. For this purpose, a portion of personal information is shared with Google and used exclusively to display our advertisements on Google's services. For details on how Customer Match works and Google's restricted handling of data, please refer to the Google Ads Help Center. If you wish to stop the use of your data for ad delivery, please disable it via Google Ads Settings (https://policies.google.com/technologies/ads).
Personal data provided: Email address
Foreign business operator providing personal data: Google LLC (1600 Amphitheatre Parkway Mountain View, CA, 94043-1351 United States)
Country where the foreign business operator is located: State of California, United States
Systems regarding personal information protection in the foreign business operator's country: Please check the Personal Information Protection Commission's website for surveys on personal information protection systems in the US and California.
United States Federal Government: https://www.ppc.go.jp/files/pdf/USA_report.pdf
State of California: https://www.ppc.go.jp/files/pdf/california_report.pdf
Personal information protection measures taken by the foreign business operator: Google Privacy Policy (https://policies.google.com/privacy)
To understand the usage status of our website, we utilize the following services. The collection and utilization methods of access information are governed by the respective service terms and privacy policies.
Google Analytics Terms of Service: https://www.google.co.jp/analytics/terms/jp.html
Google Privacy Policy: https://policies.google.com/privacy?hl=ja&gl=jp
Information collected, recorded, and analyzed by Google Analytics does not contain any personally identifiable information. To disable these features, you can disable cookies in your browser settings or use the Google Analytics Opt-out Browser Add-on.
Google Analytics Opt-out Browser Add-on: https://tools.google.com/dlpage/gaoptout/
* Please note that customer information submitted through inquiries on our website may be linked, managed, and utilized in conjunction with personal information stored within our deployed CRM (Customer Relationship Management) system.
We appropriately respond to requests for disclosure and handle complaints and consultations as stipulated by law. If you wish to request disclosure of your own information, we will respond within a reasonable timeframe and scope after verifying your identity.
In response to requests from individuals, we address requests concerning retained personal data (including records of third-party provision), notification of utilization purpose, correction, addition, deletion, suspension of use, erasure, and suspension of third-party provision (hereinafter referred to as "Disclosure, etc."). For inquiries and complaints regarding Disclosure, etc., please refer to the "Inquiries and Consultation Desk for Personal Information Handling" below.
■ Inquiries and Consultation Desk for Personal Information Protection
Accrete, Inc.
axle Ochanomizu 3F 301, 3-28-5 Kanda-Ogawamachi, Chiyoda-ku, Tokyo 101-0052
TEL: 050-5369-3777
FAX: 03-6695-2111
E-mail: privacy@accrete-inc.com
Contact: Complaint and Consultation Desk Representative
Business Hours: Monday–Friday, 10:00–18:00 (Excluding weekends and holidays)
■ Name of Accredited Personal Information Protection Organization and Contact for Dispute Resolution
Japan Institute for Promotion of Digital Economy and Community (JIPDEC)
[Dispute Resolution Contact]
Personal Information Protection Complaint Consultation Office
Address: Roppongi First Building 12F, 1-9-9 Roppongi, Minato-ku, Tokyo 106-0032
Phone Number: 03-5860-7565 Toll-Free: 0120-700-779
