IVR Outbound / Inbound Calls

Verify the user's identity using their phone number

What Are Outbound and Inbound IVR Calls?

With SMS Connect, You Can Choose From 2 Ways to Send and Receive Messages 1

With SMS Connect, You Can Choose From 2 Ways to Send and Receive Messages 2

Users who did not receive an SMS can still verify their accounts

Landline phone numbers are also subject to verification

This makes it possible to cater to a wide range of users, and

This allows you to increase reliability even further!

Plans & Pricing

We propose optimal pricing plans tailored to your usage purposes and delivery volume.

Key Specifications for Outbound and Inbound IVR Calls

IVR Outbound Calls

IVR (Outbound Calls, Automated Voice Announcements)

Sent via API integration with corporate systems

Caller ID: Number designated by our company *050 number*

The standard maximum number of concurrent IVR lines is 10. *This can be expanded via an optional add-on.

Phone numbers to which IVR calls can be made include landline numbers within Japan, IP phone numbers starting with 050, cell phone numbers, and PHS numbers. *Calls cannot be made to numbers other than those listed above, such as international numbers.

IVR Outbound Call Report

You can check the number of IVR calls made via the web

IVR Incoming Calls

IVR (Interactive Voice Response)

Receive incoming calls via Acrit IVR and integrate with the company's system via API

Phone Number to Use: Our designated number *050 numbers, 0120/1800 numbers (caller-pays numbers)

The IVR supports up to 10 concurrent incoming calls as standard. * This capacity can be expanded with an optional add-on.
*If 10 or more calls come in at the same time, some calls may be put on hold.

Calls can be received from any phone number in Japan

IVR Incoming Call Report

You can check the number of IVR calls received via the web

Acreet IVR Service
Feature Comparison

IVR (
) Outbound Calls

IVR (
) Incoming Call

By Phone
r SMS

Outgoing

(Automatic audio playback)

Incoming call

(Acreet IVR)

Voice Guidance

1 type

(Up to 10 types, depending on the options)

SMS Delivery

*1 You are responsible for providing the audio files. *2 You can choose between “Receiving calls via Acrit IVR” or “Receiving calls via your company’s IVR and then forwarding them to Acrit IVR.” *3 You can choose whether to send SMS messages to “the mobile phone number from which the call originated” or “the mobile phone number entered in the PUSH field.”

Accrete SMS Transmission Service

SMS Connect

Send SMS seamlessly using only mobile phone numbers directly from your systems or PCs.

SMS Connect (Two-Way)

We provide a two-way SMS service that enables interactive communication between enterprises and users.

IVR (Interactive Voice Response)

A service that integrates via API with enterprise systems to verify phone numbers that cannot receive SMS.

Denwa de SMS

A service where placing a call plays an automated voice message via Interactive Voice Response (IVR), and hanging up triggers the delivery of a pre-registered template SMS.

RCS Connect